The electric outage report Published on October 09, 2026 The reliability of the Los Alamos County electric distribution system fell under review at a recent Board of Public Utilities meeting. The 12-month average outage for customers is 2 hours and 40 minutes. This is a report of outages and how they are fixed. Tagged as: , Announcements, Utilities
Upcoming Customer Care Center closures Published on October 08, 2026 The Los Alamos County Customer Care Center will be closed to the public on Monday, October 12, in observance of Indigenous People’s Day, and for most of Monday, October 19, for a software upgrade. Tagged as: , Announcements, Utilities
Happening Now: Public Power Week! Published on October 05, 2026 The Los Alamos Department of Public Utilities (DPU) and the American Public Power Association (APPA) are celebrating Public Power Week this week. DPU is among approximately 2,000 community-owned, not-for-profit electric utilities that collectively provide electricity to 55 million Americans. Tagged as: , Announcements, Events & Activities, Utilities
Customer Service Fair October 7 Published on September 30, 2026 In appreciation for their customers and in observance of national Customer Service Week, the staff of the Los Alamos County Customer Care Center will host their annual customer service fair on Wednesday, October 7. The event will be held from 11 a.m. to 1 p.m. in the lobby of the Los Alamos County Municipal Building at 1000 Central Ave. Tagged as: , Announcements, Events & Activities, Utilities
UPDATE: Power Outage Continues to Impact Services at Justice Center Published on September 24, 2026 The Los Alamos County Justice Center continues to experience issues from a power outage that began September 23. The outage is preventing access to in-person court services at this time. Tagged as: , Business & Economy, Events & Activities, Media Releases, Utilities
Water rate hearing at September Council meeting Published on September 21, 2026 A second and final public hearing for water rate adjustments will be held on Tuesday, September 29, at 6 p.m. both online and in person at the Los Alamos County Council meeting in Council Chambers. Tagged as: , Announcements, Utilities
Why is my bill so high? Published on September 03, 2026 All Department of Public Utilities customers should have received their first bills under the Time of Use (TOU) and Demand rates. DPU would like to clarify some items customers are seeing on their bills. Visual examples can be found under the “What’s on your bill?” tab at https://ladpu.com/pay. Tagged as: , Announcements, Utilities
Gas leak in White Rock repaired Published on September 02, 2026 On Thursday afternoon, August 27, at around 4pm, a third-party contractor of the Atomic Fiber project cut through the top of a steel gas service line outside of a residence on Grand Canyon. Temporary repairs were made to restore service. Tagged as: , Announcements, Utilities
Gas venting activities on Tuesday Published on August 28, 2026 New Mexico Gas Company (NMGC) has completed the hydrostatic testing of the natural gas pipeline supplying Los Alamos County with natural gas. As part of the final preparations and resupply of that pipeline, natural gas will be vented on Tuesday, September 1. Venting will include loud noises and strong smell of mercaptan, the odor associated with natural gas. Tagged as: , Announcements, Community Safety, Utilities